According to an internal memo obtained by MacRumors from reliable sources, Apple Stores and Apple Authorized Service Providers will soon be able to repair Face ID on iPhone XS and newer models without having to replace the entire device.
Apple says authorized technicians will soon have access to the new TrueDepth camera service part, which contains Face ID and a front-facing camera module, to repair the same device.
Apple said the move will help reduce the number of full-unit replacements as part of the company’s commitment to reducing the carbon footprint of its products.
Apple introduced Face ID on the iPhone X in 2017, but the device appears to be excluded from repairs and only applies to the iPhone XS and newer devices. Apple Stores and Apple Authorized Service Providers will be able to use the Apple Service Toolkit diagnostic tool to determine whether to perform a Face ID repair instead of replacing the entire unit. Documentation and training will be available at a later date, Apple said.