In recent years we have been able to appreciate the enormous work of the WhatsApp developer team, committed to continuous improvement of this popular instant messaging application through the resolution of bugs found and the introduction of new features, all with the aim of guaranteeing users an ever richer and more enjoyable experience.
Among the innovations being introduced, there is also that by virtue of which users will have the possibility of obtaining support directly within a WhatsApp chat. This is a feature that emerged early last year in a beta version of WhatsApp for Android and has now also been implemented in a beta version for iOS.
The WhatsApp team in recent months has no longer provided support through this system but it seems that in these hours something has changed and by going to the app Settings and then selecting Help and Contact us you can receive assistance directly from a chat (this type of conversations is always marked with a verified green checkmark, so users can rest assured that the WhatsApp team is contacting them).
When contacting the application team, some information (such as phone number, connection type, app version, etc.) is shared to help those who need to provide the requested support. At present, this functionality has only been implemented for some beta testers and there is no information on when it will be made available to all users in a stable version of the app.
How to try the news of WhatsApp
If you want to try the various versions of WhatsApp Beta for Android-based devices, you have the possibility to do so through the Google Play Store, by subscribing to the beta testing channel (you can find the page dedicated to this program by following this link) or by manually installing the related APK files, which can be downloaded from APK Mirror (find the dedicated page by following this link).