Microsoft previously stated that it is committed to providing updates for Surface Duo, and strives to bring Android 11 to existing customers before the end of this year . However, 2021 has passed, but Microsoft’s update has not arrived, which has caused a lot of dissatisfaction. According to sources, this update is stuck in Google’s certification.
According to Windows Central reports, today, Microsoft finally responded positively to the matter:
We are completing the verification and certification of Android 11. We originally planned to deploy Android 11 as an update to Surface Duo in December, but it will take a few weeks to ensure a great experience for Surface Duo customers. It is expected that Android 11 will be launched from unlocked devices in the next few weeks.
Microsoft previously promised to provide a three-year system update for Surface Duo, pre-installed with the Android 10 system. Windows Central previously revealed that the final version of the Surface Duo update was also passed to Google, but due to Google’s own policy, it must be verified before entering consumer devices. The Christmas holiday and the fact that Google and Microsoft are both on vacation also means that verification will be delayed, which is why there is a long wait.